CQL | The Council on Quality and Leadership

Training Menu

CQL's training options are focused on equipping your staff and your organization with tools to deliver the highest quality of services. They cover a wide range of topics, including supported decision-making, communication, community, rights, outcomes and much more!

You can browse by training category to the right, or scroll through all of the categories and training options below. Please contact CQL with your questions or for information about bundling training to meet your organization's specific needs.

 TRAINING CATEGORIES:


Personal Outcome Measures®

Personal Outcome Measures® help your organization discover what really matters to the people you support. It is a tool to learn about life outcomes, involving: relationships, services, community, choice, employment, rights, respect and more. These training options will expand your knowledge of Personal Outcome Measures®, share real-world application of outcomes, and explore Personal Outcome Measures® as a data set for valid and reliable measurement of individual quality of life.

AN 
INTRODUCTION

  ASSESSMENT
WORKSHOP
 

FOR DIRECT SUPPORT PROFESSIONALS

         
  • 1-day workshop
  • Overview of CQL’s Personal Outcome Measures®
  • Designed for organizations new to CQL’s Personal Outcome Measures®
 
  • 4-day workshop
  • In-depth Personal Outcome Measures® training 
  • Designed for organizations committed to a person-centered approach
 
  • 1-day workshop
  • Importance of Personal Outcome Measures® to daily supports and services
  • Designed for direct support professionals
Learn More>>   Learn More>>   Learn More>>

 

 

PERSON-CENTERED PLANNING

In person-centered planning, it is essential that the people you support are in the driver's seat. The advocacy slogan, 'Nothing about me without me,'  is at the center of the philosophy for these training options. They help put person-centered plans into action, through the use of individual outcomes and engagement with key stakeholders.

PRINCIPLES OF PERSON-CENTERED THINKING

• 1-day workshop
• Key components and philosophy of person-centered thinking and POMs

• Designed for management, quality assurance teams and DSPs

Learn more about training

 

PERSON-CENTERED PLANNING WITH OUTCOMES   FOCUS FORUM: PERSON-CENTERED
EXCELLENCE PLAN
Person-Centered Planning With Outcomes
  • 1-day workshop
  • Links Personal Outcome Measures® to Person-Centered Planning
  • Designed for staff involved in Personal Outcome Measures® interviews and individual planning
  Focus Forum: Person-Centered Planning
  • 2-day forum
  • Develop a person-centered excellence plan
  • Designed for various stakeholders, including people supported, leadership, staff, family, etc.
Learn more about Person-Centered Planning With Outcomes   Learn more about Focus Forum: Developing a Person-Centered Action Plan

 

 

Enhancing supports

Staff development is a defining feature of a successful human service provider. Your direct support professionals deliver your values through their everyday work. Investing in professional growth and expanding skill sets will advance your core values, enhance services and ensure the people you support are living the life that they want to live.

SUPPORTING RIGHTS & ADVOCACY SUPPORTING RIGHTS & SELF-ADVOCACY
• 1-day workshop
• Supporting people to understand
   and exercise their rights

• Designed for quality assurance
   and direct support staff
Learn More about Supporting Rights and Self-Advocacy

 

SUPPORTED
DECISION MAKING
  DEFINING 
COMMUNITY
  APPRECIATIVE
INQUIRY
         
  • 1-day workshop
  • Essential components of supported decision making
  • Designed for management, quality assurance teams and direct support professionals
 
  • 1-day workshop
  • Explores the community, inclusion and social capital
  • Designed for direct support professionals
 
  • 1-day workshop
  • Application of appreciative inquiry for human services
  • Designed for management, quality assurance teams and direct support professionals
Learn More>>   Learn More>>   Learn More>>
   
Understanding Communication Workshop COMMUNICATION: THE ART OF LISTENING
• 1-day workshop
• Keys to enhancing
   communication methods
• Designed for management, quality
   assurance and direct support staff
Learn More about Communication Training

 

 

ACCREDITATION PREPARATION

Accreditation through CQL isn't easy, but organizations can be prepared for this transformational process so that expectations are met and even exceeded.

QUALITY ASSURANCES PREPARATION WORKSHOP Community Bridges Quality Assurances Accreditation
  • 2-day workshop
  • Shares an overview, experiences and expectations of Quality Assurances Accreditation
  • Designed for organizations about to undergo Quality Assurances Accreditation

Learn more about the Quality Assurances Accreditation Workshop

 

ARC of Rockland Person-Centered Excellence Accreditation

PERSON-CENTERED EXCELLENCE
PREPARATION WORKSHOP
  • 2-day workshop
  • Shares an overview, experiences and expectations of Person-Centered Excellence Accreditation
  • Designed for organizations about to undergo Person-Centered Excellence Accreditation

Learn about the Person-Centered Excellence Accreditation Preparation Workshop

 

PERSON-CENTERED EXCELLENCE, WITH DISTINCTION PREPARATION WORKSHOP Learn about the Person-Centered Excellence Accreditation, With Distinction Workshop
  • 2-day workshop
  • Shares an overview, experiences and expectations of Person-Centered Excellence Accreditation, With Distinction
  • Designed for organizations about to undergo Person-Centered Excellence Accreditation, With Distinction

Learn about the Person-Centered Excellence Accreditation, With Distinction Workshop

 

 

CUSTOMIZED Training

Whether you're a smaller provider, a nation-wide organization, or a governmental organization, CQL can create the customized training that you need, covering a variety of different topics. Here are some examples:

  • Data Collection & Analysis
  • Board Development
  • Organizational Management
  • Performance Measurement
  • Leadership Development
  • HCBS Regulations
  • CMS Reporting
  • Quality Monitoring
  • Employment Trends
  • Residential Trends

 

CONTACT US

Mail Image/Icon   training@thecouncil.org

Phone Image/Icon   410.583.0060