The Interviewer Certification program offers a process for organizations to increase the value and reliability of internal data collection on Personal Outcomes. Interviewer preparation includes the achievement of inter-rater reliability between interviewer candidates and CQL staff.
- 1-year certification term
- Learn to conduct valid and reliable Personal Outcome Measures® interviews
- Explore how to create a reliable database
Each step of the Interviewer Certification process builds upon the skills mastered in the previous step:
Step 1: Introduction to the Personal Outcome Measures®
Participate in a four-day assessment workshop — an introduction to the process of meeting with people with disabilities using the Personal Outcome Measures®.
Step 2: Coaching
Observe the CQL staff conduct an interview and follow-up with the Personal Outcome Measures®, followed by a debriefing and decision-making session. These steps are then repeated, but it’s your turn to interview with coaching and support from the CQL staff.
Step 3: Reliability Assessment
Conduct an interview and follow-up while CQL staff observes so that each of you can make determinations about the outcomes independently. The criteria for certification is an 85% agreement with the CQL staff’s outcomes decisions.
For pricing, scheduling or other questions:
Other Training Options: