CQL | The Council on Quality and Leadership

Certification FAQs

 

What are the differences in the various types of certifications? 

There are two designations for human service professionals who want to be certified:

  1. Certified Trainers can deliver the Personal Outcome Measures® Assessment workshop within their own organizations, as well as conduct valid and reliable Personal Outcome Measures® interviews with the people supported in their own organizations

  2. Certified Interviews have the skills to conduct valid and reliable Personal Outcome Measures® interviews with the people supported in their own organizations.

 

Once I become a certified trainer, what can I do?

As a Certified Trainer, you can schedule and deliver the Personal Outcome Measures® Assessment Workshop to all the employees in your organization throughout the year. There is no limit on the number of workshops you deliver. You are expected to complete a minimum number of workshops, interviews, and/or customized training related to the Personal Outcome Measures®.

 

How long is the certification?

Both Trainer and Interviewer Certification are for two years. To maintain interviewer certification, you must complete twenty Personal Outcome Measures® interviews and participate in eight hours of training with CQL during the term of your certification. You must schedule and complete a reliability visit with CQL once every other year. You'll be observed doing the work for which you are certified and receive feedback about how well you are doing. To maintain trainer certification, you are expected to meet the following requirements in the certification year. Eight hours of training from CQL and one of the following options:

Option 1
Conduct 4 complete Personal Outcome Measures® Assessment Workshops

Option 2
Conduct 2 complete Personal Outcome Measures® Assessment Workshops + 8 Personal Outcome Measures® interviews

Option 3
Conduct 2 complete Personal Outcome Measures Assessment® Workshops + 6 days of customized training around the POMs + 2 Personal Outcome Measures® interviews

Also, schedule and complete reliability visit with CQL every two years. You'll be observed doing the work for which you are certified and receive feedback about how well you are doing.

 

Can more than one person in my organization be certified?

Absolutely. In fact, most organizations find that it is more cost effective to have at least two certified trainers or interviewers. It also provides for back up and continuity in your organization, and fosters mutual support among certified professionals.

 

What happens if I leave the organization?

Your Trainer and/or Interviewer Certification is tied to the organization where the training took place. Once you leave that organization, you may not be authorized to conduct Personal Outcome Measures® Assessment Workshops or report interview data as a certified interviewer.

If you move to a new organization, please contact training@thecouncil.org to request a transfer of your certification.

 

How does CQL support its certified professionals?

As someone certified by CQL, you receive ongoing communication about new resources, materials and services. We do this through regular network conference calls, mailings, and email conversations. There is always support available through the Director of Training and Certification, should you have any questions or just want a bit of advice.

 

CONTACT US

Mail Image/Icon   training@thecouncil.org

Phone Image/Icon   410.583.0060