Training & Certification
Your support staff is your most important resource. There's a critical connection between the quality of your employees and the quality of your services. This connection affects your organizational success, the empowerment of people you support, your standing with state agencies and your bottom line. In many instances, they are the face of your organization.
CQL offers staff development options that will transform your support staff and your organization. We recognize that one size does not fit all organizations, so we will work with you to develop training and certification programs that meet your needs.
CQL's training options offer person-centered solutions to improve the quality of the supports you provide. They cover more than a dozen different topics, including rights, social capital, inclusion, communication, supported decision-making, Personal Outcome Measures® and more.
You can invest in your organization through certification programs offered by CQL. Personal Outcome Measures® Interviewer and Trainer Certification sets your staff apart from the rest. They will receive extensive training, meet rigorous standards and learn to support organizational transformation from a ‘grass roots’ level.
Fast, affordable, accessible and all at your fingertips. CQL e-Learning courses have the information you need to jump start your journey towards excellence. These interactive courses provide an introduction and broad overview of CQL’s Personal Outcome Measures® across service settings.
You can register for free upcoming webinars, or watch archived recordings of previous sessions. CQL's webinars share valuable information about behavioral health, CMS regulations, social capital, organizational recovery, rights, community and more.
CQL recognizes that depending on the size of your organization and the services you provide, there may be a need to modify our training and certification to better align with your needs. Should you have an interesting in working with CQL to develop a customized training or certification program, please do not hesitate to contact us.