CQL | The Council on Quality and Leadership

Medicaid Managed Care: The Provider Impact

Medicaid managed care is a rapidly growing service delivery model in the United States. The aim of Medicaid managed care is to reduce program costs and provide better utilization of health services through the contracting of managed care organizations (MCOs). While Medicaid managed care has existed for almost two decades, it has yet to be frequently used for long-term services and supports (LTSS) for people with intellectual and developmental disabilities (IDD). Because there is beginning to be an expansion of Medicaid managed care into the IDD LTSS system, evidenced-based quality standards and guidelines about managed care provision for people with IDD are more critical than ever.

This webinar will provide an overview of Medicaid managed care, including different service delivery models and a national outlook on managed care for people with IDD. The webinar then highlights the perspective of human service providers and features one large agency’s experience with managed care. The webinar also shares information about quality and value-based service provision. 




You Will Learn About:

  • Overview of Medicaid Managed Care
  • Types of associated service delivery models
  • Impact on people with IDD
  • Profile of one agency's experience with Medicaid Managed Care
  • Insight into quality and value-based service provision



Webinar Presenter


Carli FriedmanCarli Friedman | CQL Director of Research

Carli Friedman is the Director of Research for CQL | The Council on Quality and Leadership. In this role, Carli oversees all Personal Outcome Measures® data analysis, as well as the research projects executed by CQL, along with providing consultation to organizations about the impact of their programs.

Prior to joining CQL, Carli worked at the Illinois University Center for Excellence in Developmental Disabilities (UCEDD) at the University of Illinois at Chicago, and State of the States in Developmental Disabilities. Her research at CQL explores the many ways to facilitate the quality of life of people with disabilities as well as examines the impact of disability services organizations on quality enhancement; both of which are necessary to promote meaningful community participation and empowerment of people with disabilities.

Carli holds a Doctorate in Disability Studies (University of Illinois at Chicago), a Master’s in Disability and Human Development (University of Illinois at Chicago), and a Bachelor’s in Psychology (University of Delaware). She is the author of over 100 journal articles, book chapters, research briefs, and reports, focusing on the integration of people with disabilities, modern disability prejudice, and Medicaid HCBS waivers.


Linda TimmonsLinda Timmons | Mosaic, President & CEO

Linda Timmons is President and CEO of Mosaic, an ELCA-affiliated organization that provides a life of possibilities to more than 3,900 people with intellectual disabilities in 10 states, has more than 5,000 employees and an annual budget of $225 million. Passionate about service and advocacy, Linda routinely speaks publicly on behalf of Mosaic and people with disabilities. She also regularly engages donors and volunteers, both one-on-one and in small groups. She assumed the CEO role in 2008, after serving five years as President and Chief Operating Officer. During that time, in addition to being accountable for the operational results of 40 agencies, she led the organization’s largest team through the 2003 consolidation of Bethphage and Martin Luther Homes as Mosaic. Her focus on quality services led Mosaic to achieve the Basic Assurances Network Certification Award in 2006, the first ever issued by CQL | The Council on Quality and Leadership.

Linda holds a Bachelor of Arts degree in social work from the University of Nebraska at Kearney and a master's degree in human services from St. Edward's University in Austin, Texas.


Kathy CarmodyKathy Carmody | Institute on Public Policy for People with Disabilities, CEO

Kathy Carmody is the Chief Executive Officer of the Institute on Public Policy for People with Disabilities. She has a 30+ year career in I/DD field including organizational leadership; policy analysis and development; program design and implementation and strategic planning. Kathy has demonstrated success in program development, system design, professional development and fiscal responsibility for multi-dimensional organization. Her areas of interest and expertise include data analysis, curriculum design and training and broad knowledge and experience base in relevant I/DD topics including Medicaid Waiver funding and regulations; state and national best practice trends in employment, self-direction and service delivery; person-centered planning and practice and promotion of self-advocacy capacity among people with I/DD.



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