CQL | The Council on Quality and Leadership


Browse the listing below of CQL's upcoming and archived webinars, to learn about issues including rights, trauma, social capital, inclusion and more.


 CQL Webinar

Webinar Series: POMs Decision-Making

In this free webinar series, CQL will share guidance for those using the Personal Outcome Measures® (POMs). You will learn about decision-making involved in the POMs process, including the variables that could influence the decision.

CQL Webinar

Purposeful Conversations Using POMs

Learn some tried and true techniques for talking with people. We share helpful methods for listening to the spoken word, the person’s body language, and even to what isn’t said. We also discuss gathering information when people don’t respond with words.

CQL Webinar

Changes in CQL Certification

In order to improve the effectiveness, efficiency, and overall user experience, CQL is adjusting the certification terms and reporting requirements in order to maintain CQL Certification. In this presentation you will learn about the changes being made to CQL Certification. 

CQL Webinar  

Reliability & Personal Outcome Measures® Data

This free webinar will explain what reliability means statistically, including how it differs from validity. We will address how CQL attends to reliability, and who is considered to be a certified/reliable interviewer. Finally, there will be a tutorial about PORTAL, CQL's data system.

24/7 Supports Webinar

24/7 Supports: What PORTAL Data Reveals About Outcomes

CQL shared insights about service disparities for people with the most significant support needs (24/7 supports). What areas need to most attention – an increase in individualized supports? How can organizations use that information to adjust their efforts to improve the achievement of outcomes?

CQL Webinar 

POMs: Changes In Decision-Making

Learn about the changes made to some of the decision-making questions in the Personal Outcome Measures® manual, and explore the Personal Outcome Measures® reorganization in greater detail. 

 CQL Webinar

PORTAL: CQL's New Data System

PORTAL is the new online data system from CQL, and provides human service organizations and state agencies with reporting, tracking, analysis, and logging of personal outcomes and supports for people receiving services.

 CQL Webinar

POMs: The New Factors

CQL | The Council on Quality and Leadership hosted a webinar which shared more information about the Personal Outcome Measures®, the new factors, and how the change affects you.

 CQL Webinar

HCBS Regulations: What Do They Mean For You?

While reporting falls on state agencies, the direct responsibility for success falls on support providers. This webinar shares an overview of the HCBS Settings Regulations, the implications for agencies and the effect on the lives of those receiving supports.

Webinar: The CQL POST App

Exploring Outcomes: The CQL POST App

This free webinar from CQL and AbleLink Technologies shares how The CQL POST App works, reporting capabilities and the connection to person-centered planning. 

 Webinar: CMS Reporting

Organizational Change And The New CMS Regulations

This free 60 minute webinar shares how human service organizations can transform their services in the light of the recent HCBS requirements. 

Webinar: Behavioral Health

Advancing Recovery In Behavioral Health

This webinar series explains recovery, shares wellness planning and recovery tools, explores the role of employment in wellness and recovery, as well as how Personal Outcome Measures® can support recovery.

Webinar: Trauma & Healing

Trauma and Healing In The Lives of People With Disabilities

This free 90 minute webinar explores trauma and the effects of trauma in the lives of people with disabilities.

Webinar: Building Social Capital

Building Social Capital

Learn about the value and benefits of building social capital in disability services, and how it can be measured using CQL's Personal Outcome Measures®.

Webinar Exploring Your Community

Organizational Recovery

Find out how human service organizations can use awareness, education, planning and action to establish a recovery-oriented organization.

Quality of Life | Building Blocks

This webinar series will enhance your person-centered services using the LEGO® building blocks as a recurring theme. Why LEGO®? Because all LEGO® blocks can be connected to other LEGO® blocks, which is similar to people in a community - they all work with each other and you can build anything with them. CQL shares this information through the fictitious LEGO® Lenny, and delve into his rights, his community, and the connections he makes where he lives. 

Webinar Exploring Your Community

Exploring Your Community

Enhance the experience of community for the people you support and get tips for creating partnerships to solve your community's priorities.

Webinar Exploring Your Community

Exploring Your Connections

We'll help you expand social roles in the lives of the people you support, by improving community connections and building social networks.



Mail Image/Icon   info@thecouncil.org

Phone Image/Icon   410.583.0060