CQL | The Council on Quality and Leadership

Person-Centered Supports


Direct Support Professionals

The values and principles of the Personal Outcome Measures® provide a framework for supporting Direct Support Professionals. Managers and organizations can use the Rule of Seven as a guide to sustaining Direct Support Professionals.

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Creating Possibilities

Most people agree that an effective quality improvement effort requires a combination of leadership, commitment, and belief in the possibility of change. The difficulty is how to design an approach that is simple, clear, and consistent while leaving room for creativity.

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The Essentials of Supporting Choice

Enabling people to make choices requires forming a relationship with each person and making a commitment to providing opportunities for them to make choices and learn from their experience.

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Coordinating Services Through Outcomes

Service coordination attempts to unify the pattern of services and supports that are provided to individuals with disabilities.

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