CQL | The Council on Quality and Leadership

Looking Back At 2017 DSP Recognition Week

Posted 9/29/17

Quality of Life is the heartbeat of CQL| The Council on Quality and Leadership, and Direct Support Professionals (DSPs) are the backbone of the service/support system for people with intellectual and developmental disabilities. DSPs are required to wear many hats, and at times deal with difficult and demanding situations, requiring complex skillsets while navigating decreasing resources and rising expectations. We take time this month to highlight the importance of the DSP to the service system and the role Personal Outcome Measures (POMs) can play in providing a framework for DSPs to do their jobs with excellence.

Jessica PintoOrganizations embracing CQL’s POMs and the values inherent in them, affect positive change, not only in the lives of those they support, but in the lives of the DSPs who do the supporting. Data shows that when quality of life is a focus of any organization everyone benefits.

When DSPs are valued and respected so too are those they support. By recruiting, developing, and maintaining a stable, high quality, workforce, quality of life is directly impacted for people receiving services and support. In other words, the quality of life for individuals being supported is directly proportional to the quality and stability of the DSPs supporting them.

CQL is proud to share these stories of what happens when an organization focuses on quality of life, and the resulting lasting impact on each individual supported, DSPs, the organization as a whole, and ultimately the community. The DSPs highlighted below show how the POMs serve as a valuable tool to discover, with a person, what is truly important, and go onto develop supports based on that information.

First we meet Sherry and Renecia. We find out how Renecia supported Sherry to attend a Smokey Robinson concert, which was one of her dreams!

Renecia Defreitas: Cruisin' To A Smokey Robinson Concert

Then, we learn about Jessica and Sherease. Jessica shares that Shereease “is amazing, magnificent, and never fails to put a smile on my face every single day!"

SHEREASE AMAYA: MAKING A DIFFERENCE IN JESSICA'S LIFE

Next are Robert and Jennifer where we see that, “Jennifer developed a relationship with Robert, so he was comfortable receiving services and support from her.”

JENNIFER DELIKOWSKI: HELPING ROBERT CHOOSE WHERE AND WITH WHOM TO LIVE

Brandon and Victor show us what can happen when a DSP performs “his duties with incredible compassion, consideration, and in harmony with the Personal Outcome Measures®.”

VICTOR PORCH: WORKING TIRELESSLY TO HELP PEOPLE ACHIEVE THEIR PERSONALLY DEFINED GOALS

With Eileen and Tamarah we see what happens when a DSP takes the POMs training to heart, asking questions through a different lens.

TAMARAH BOONE: SUPPORTING EILEEN TO MAKE AND KEEP A FRIEND

Anita and Janet’s story shows how embracing the three Es: Education, Exposure and Experience can change a person’s life.

JANET BECKFORD: WALKING THE WALK!

Marie & Brandie highlight for us that it can be a complex, never ending journey to a life of quality.

BRANDIE THOMASON: USING POSITIVE BEHAVIOR SUPPORTS TO HELP MARIE ACHIEVE HER GOALS

Finally, Lisa and Madicella exemplify how each of the POMs interact with all the others, using a focus on relationships to impact employment.

MADICELLA MARTINEZ: HELPING LISA REACH HER PERSONAL OUTCOMES THROUGH INFORMED DECISION MAKING

 

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