Person-Centered Excellence Manual
For Services For Older Adults
This guide will help organizations identify areas of strength, and prioritize actions necessary to achieve the best results in internal quality improvement systems. When prioritized and implemented, the greatest impact and the most success for people receiving supports is expected. The application of these Success Indicators with a singular focus on the lives of people supported, leads to making meaningful discoveries about Person-Centered Excellence.
- Explore strategies for enhancing person-centered services, self-determination and person-centered quality of life
- Enhance the quality of life for all people – the older adult receiving supports, their family, friends, support personnel and volunteers
- Re-focus and energize the organization's culture-change efforts
A sneak peek at some of the pages: