CQL | The Council on Quality and Leadership

Basic Assurances® Manual


These Basic Assurances® look at the provision of safety measures put into action from the person’s perspective. The Basic Assurances® require policies and procedures, or 'systems,' while the effectiveness of the system is determined person by person. Meeting Basic Assurances® is a prerequisite for being in business in our field. These assurances are not statements of intent; rather, they are the essential, fundamental and non-negotiable requirements.

Basic Assurances Manual


  • Ensure critical, non-negotiable health, safety, and human security requirements

  • Promote accountability and transparency

  • Provide effective person-centered and system-linked services and practices






A sneak peek at some of the pages: