CQL | The Council on Quality and Leadership

Keynote Speakers & Presenters

The CQL 2015 Conference features a diverse group of presenters with expertise in many different areas of human services. Take some time to learn about the talented people who over the course of two days, will help you enhance the supports you provide.

 Keynote Speakers


Amy Hewitt - Keynote Address

Amy Hewitt, Ph.D.
Director | Research & Training Center on Community Living
Associate Director | Institute on Community Integration
Associate Director | Minnesota LEND

 

Keynote Presentation:
Outcomes - The Gateway to Implementation

Amy Hewitt, PhD has an extensive background and work history in the field of intellectual and developmental disabilities and has worked in various positions over the past 30 years to improve community inclusion and quality of life for children and adults with disabilities and their families. At the University of Minnesota she is the Director of the Research and Training Center on Community Living, Associate Director of Institute on Community Integration and the Associate Director for the MN LEND. She directs several federal and state research, evaluation and demonstration projects in the area of community services for children and adults with intellectual and developmental disabilities, including autism. She currently has research projects that focus on community living, autism, direct support workforce development, person centered planning/thinking and positive behavior support. She has authored and co-authored numerous journal articles, curriculum, technical reports, and she co-authored a book entitled, Staff Recruitment, Retention and Training.

Dr. Hewitt is on the editorial board of Inclusion and a guest editor of Intellectual and Developmental Disabilities journals of the American Association on Intellectual and Developmental Disabilities (AAIDD). She is currently the President of AAIDD and is on the Board of Directors for Arc Greater Twin Cities and Arc Minnesota. Dr. Hewitt earned a BS in political science and psychology at Indiana University; a Masters degree in social work at Indiana University Purdue University Indianapolis; and a PhD in social work at the University of Minnesota.

 

Vicki Gottlich - Keynote Address

 
Vicki Gottlichl
Director, Center for Policy and Evaluation
Administration for Community Living

 

Keynote Presentation:
The Federal HCBS Quality Landscape

As the Director of the Center for Policy and Evaluation (CPE), Vicki Gottlich oversees the coordination of effort across ACL program offices to manage the evaluation of, and reporting on, the performance of ACL programs; the provision of technical assistance on performance measurement to ACL grantees; and assisting ACL’s organizational units in developing operational plans that include measurable objectives and performance indicators.

Prior to serving as the Director of CPE, Ms. Gottlich served as a senior advisor to Sharon Lewis, Principal Deputy Administrator (ACL), focusing on policy issues involving health insurance, quality of care, and Long-Term Services and Services (LTSS). Ms. Gottlich came to ACL from the Centers for Consumer Information and Insurance Oversight (CCIIO) in the Center for Medicare and Medicaid Services (CMS), where she headed the Consumer Support Group (CSG). CSG certified assistance counselor programs for the private Marketplaces; implemented and oversaw external appeals procedures; and implemented and oversaw the summary of benefits and coverage, which provides consumers with standardized information about private health insurance plans.

Before joining HHS in 2011, Ms. Gottlich worked as an attorney and beneficiary advocate for older people and people with disabilities, engaging in policy work, litigation, and administrative advocacy. She focused on issues related to Medicare, Medicaid, private insurance, quality of care, LTSS, adult guardianship and end-of-life decision making. Ms. Gottlich is the author of numerous articles regarding Medicare, the Affordable Care Act, and private health insurance.

Ms. Gottlich has a J.D. degree from New York University School of Law and an L.L.M. degree from George Washington University Law School.

 

 

Cathy Ficker Terrill

 

Cathy Ficker Terrill

Former President & CEO
CQL | The Council on Quality and Leadership


Keynote Presentation:
Outcomes: The Gateway To Quality


Cathy Ficker Terrill, MS is the former President and CEO of CQL | The Council on Quality and Leadership. In this role, Cathy served as the ambassador of CQL internationally, oversees the operational components of the organization and develops strategic initiatives for CQL moving forward.

Cathy’s career has included working in government, non-profit organizations, university teaching, advocacy and supporting and mentoring self-advocates. Before joining CQL as President and CEO in January 2013, Cathy was President and CEO of The Institute on Public Policy for People with Disabilities, an Illinois based organization dedicated to providing leadership and technical assistance to drive public policy and promote best practices for individuals with disabilities.

Cathy previously also served as President and CEO of the Ray Graham Association, where she utilized the CQL Personal Outcome Measures® to reinvent a provider agency to become a more community-based, person-centered organization. Ray Graham Association was the first organization to be accredited with both the Quality Measures 2005® and the latest standards, Person-centered Excellence Accreditation.

Cathy has also serves as the Past President of the American Association on Intellectual and Developmental Disabilities (AAIDD), as well as a former President of Illinois TASH, Cathy authored a manual on Consent Issues for Self-Advocates and Direct Care Staff. She was a two term Presidential Appointee to the President’s Committee for People with Intellectual Disabilities (PCPID). For the past 20 years, Cathy has volunteered internationally, helping to create services for people with disabilities in Kosovo, Poland, Russia, Korea, Cyprus, Lithuania, Japan, Saudi Arabia and China.

 

  

 

Barbara Agnello

Barbara Agnello, PhD, BCBA-D | Clinical Director
Cardinal Innovations Healthcare Solutions

Presenting:
Organizational Quality Assurance – Using Outcomes to Influence Change


Barbara Agnello, PhD is a Doctoral Level Board Certified Behavior Analyst. She started her career in the field of education in 1998 in New Jersey. During this time, she held a dual certification in Elementary Education Teacher and Special Education Teacher. After three years of teaching and providing Early Intervention Services, she was hired as the Behaviorist for a regional program consisting of seven school districts in New Jersey. This program covered both general education and special education settings in public schools. From 2008-2010, she worked for the University of North Carolina at Charlotte in the Department of Special Education and Child Development as a Research Associate.

Currently, she is the Clinical Director for Cardinal Innovations Healthcare Solutions, a local management entity/managed care organization. She is also an Adjunct Professor at The Chicago School of Professional Psychology and the University of North Carolina at Charlotte. Dr. Agnello has presented at various local, state, and national conferences and has co-authored journal articles on topics related to Intellectual Disabilities and Developmental Disabilities. Dr. Agnello has a Bachelor’s degree in Social Sciences, Master’s in Special Education, and a PhD in Education.

 

Cherene Allen-Caraco

Cherene Allen-Caraco | CEO
Promise Resource Network, Inc.

Presenting:
Quality Metrics, Behavioral Health; and the Personal Outcomes Screening Tool (POST)


Cherene Allen-Caraco is the  CEO of Promise Resource Network, Inc. (PRN), in Charlotte, North Carolina. Cherene partners with peers, providers, community and family members, to promote recovery-based mental health systems transformation. PRN employs people with lived experience of mental health and substance use challenges to operate its many programs including the Recovery Hub community resource center, Recovery University (technical assistance center), Work4Recovery Employment First Technical Assistance Center, and Peer Academy Technical Assistance Center.

 

William Beattie

William Beattie | (Retired) Executive Director
New Horizons Resources, Inc.

Presenting:
Organizational Quality Assurance – Using Outcomes to Influence Change


William (Bill) Beattie, MS, recently retired as the Executive Director of New Horizons Resources, Inc. located in Pleasant Valley, New York. Bill has been in the field for more than 45 years serving both NYS public and community non-profit sectors. Bill has a wide range of experience in Direct Care, Nursing, Program Development, and Management. He was instrumental in working with CQL to achieve Accreditation for NHR and continues to foster CQL learning principles throughout the state. Bill also serves on the Policy and Procedure Committee for the New York State Association of Community and Residential Agencies (NYSACRA), is on the board of the Mid-Hudson Consortium and is a member representative to CQL for ANCOR as well as CQL Board Member. Bill has also managed his own Tax Preparation business for the past 29 years.    

 

Jennifer Becher

Jennifer Becher | VP of Organizational Development
Bethesda

Presenting:
Organizational Quality Assurance – Using Outcomes to Influence Change


Jennifer Becher, MA, currently serves as Vice President of Organizational Development for Bethesda Lutheran Communities, and is responsible for building up the organization’s leadership capacity through talent management and professional development. Jennifer also serves as Executive Director of the Bethesda Institute and is responsible for leading and the company’s quality and performance enhancement initiatives including obtaining or maintaining accreditation and/or certification from CQL, and directing any necessary survey and regulatory compliance actions. Jennifer also oversees and analyzes the collection of key performance data which assists the organization in making data-driven, outcome-based decisions.

 

Kate Bishop

Kate Bishop | Director of Health and Community Supports
Division of Person Centered Supports
NYS Office for People with Developmental Disabilities

Presenting:
State-Level Quality Assurance

Kate Bishop serves as the Director of Health and Community Supports at the Division of Person Centered Supports within the NYS Office for People with Developmental Disabilities (OPWDD). She holds more than 30 years experience in the field of intellectual and developmental disabilities through a wide range of positions – beginning her career in direct and family support. Kate came to the Office for People with Developmental Disabilities (OPWDD) in 2006 where she served as both Deputy Director and Director at Capital District DDSO; in those positions she was responsible for the operation of a campus based program serving individuals who have an autism diagnosis and significant interfering behavior as well as the community based operation of 84 IRAs and 5 Day programs. Kate transitioned to OPWDD Central Office in 2011 to work on planning and implementation for the People First Waiver and her current position is Director of Health and Community Supports in the Division of Person Centered Supports. Kate worked for NYS Commission on Quality of Care and Advocacy for Persons with Disabilities in the Division of Quality Assurance.

Areas of primary focus for Kate have been the selection and implementation of the assessment tool for use in the waiver, the initiation of focused case studies to begin testing the key concepts of the waiver, and the implementation of START Crisis Prevention and Response services. Ongoing supervision for Medicaid Service Coordination (MSC) and Self Directed Supports are also part of Kate’s current role.
 

 

Sarina Bunnett

Sarina Bunnett | Manager Outcomes Development 
Melba Support Services

Presenting:
Melba's Journey Through Personal Outcome Measures®


With more than 25 years experience in both direct support and management roles within the Australian disability sector, Sarina Bunnett’s work at Melba Support Services has evolved into her current position as Manager Outcomes Development; a role that brings into focus her passionate interests in communication and supporting people to achieve what really matters to them.

In 2012 Melba was the first organisation in Australia to be accredited against CQL’s Person-Centred Excellence quality framework. Personal Outcome Measures provides a solid foundation across all of Melba’s policies and procedures, from the organisation’s unique recruitment process to its person-centred financial services, in-house training and risk management. Basic Assurances and Shared Values form the structure of ‘team agreements’ across the organisation and while Lilydale, Victoria is a long way geographically from CQL’s headquarters, this quality framework lives with the organisation every day.

Sarina approaches her work in communication from the viewpoint of treating people fairly. She leads skilled and eager teams of communication, planning facilitators and Personal Outcome Measures interviewers across Melba’s expanding suite of services to support individuals to identify goals that are meaningful to them. Fostering a culture that moves beyond simple planning, Sarina mentors new facilitators to support people to develop imaginative goals and innovative pathways to achieve success.

 

Sarah Gimson

Sarah Gimson | Quality Enhancement Specialist
CQL | The Council on Quality and Leadership

Presenting:
Supported Decision-Making

 

Sarah Gimson, MA is a Quality Enhancement Specialist for The Council on Quality and Leadership.

Sarah has experience in both the USA and the UK in facilitating better lives for people with Developmental Disabilities. In her 30 years’ experience, she has developed and piloted innovative supports for people, written and delivered training to people with disabilities, families, direct support staff, physicians, and leadership, as well as facilitated both individual and organizational change. The time she spent as a director for supported living and as a consultant in person-centered planning has brought the evidence that anyone can live a life designed and directed by their own preferences. She has lead changes in implementing positive behavioral supports, supported decision making, co-production, and self-directed supports within community-based services and government services.

She holds a Bachelor’s degree in Psychology, a Master’s degree in Human Service Agency Management and a certificate in Inclusive Theory and Practice.

 

Becky Hansen

Becky Hansen | Chief Services Officer
CQL | The Council on Quality and Leadership

Presenting:
CQL’s New Accreditation Options and Online Data System
Using POMS to Inform the Person-Centered Plan


Becky Hansen, MA is the Chief Services Officer for The Council on Quality and Leadership. In this role, she serves as a member of the CQL leadership team and oversees national and international accreditation and training services offered through CQL. Becky has worked extensively in the human services field in a variety of positions including Direct Support, Service Coordination, Counseling and Non-Profit Management. She is a passionate advocate and dedicated to actively promoting social justice for all people. Becky has effectively led organizational transformation efforts through the implementation of the Personal Outcome Measures®.

Becky holds a Bachelor’s degree in Sociology and a Master’s in Counseling and Human Resource Development. She is also a graduate of the University of Delaware National Leadership Institute.

 

Dan Lusk

Dan Lusk | State Director
Division of Developmental Disabilities, South Dakota Department of Human Services

Presenting:
State-Level Quality Assurance

Dan Lusk serves as the Director for the Division of Developmental Disabilities in South Dakota.  Through his career he has influenced disability policy in South Dakota for the past 13 years as the Chief Financial Officer, Deputy Secretary, and in his current role as Director of the Division of Developmental Disabilities with the South Dakota Department of Human Services. He has been employed with the State of South Dakota for 22 years, During his tenure, he has focused the state’s efforts in supporting people with intellectual and developmental disabilities on person-centered practices, incentivizing individualized, competitive employment as well as community integration efforts through the implementation of a new Office of Community Living. Dan is a member of the Board of Directors of the National Association of State Directors of Development Disabilities Services (NASDDDS) as well as a member of the association’s National Policy Workgroup. Dan holds a Bachelor’s degree in Business Administration from the University of South Dakota.

 

Joseph Macbeth

Joseph Macbeth | Executive Director
NADSP | National Alliance for Direct Support Professionals

Presenting:
Creating a Culture of Competence and Meeting the Future Workforce Demand
Exercising Rights and Respect

Joseph M. Macbeth is the Executive Director at the National Alliance for Direct Support Professionals (NADSP) and has worked in the field of intellectual and developmental disabilities for more than 30 years - beginning as a Direct Support Professional. Joe is recognized as a national leader in the advocacy and advancement the direct support profession. He currently sits on the boards of the American Network of Community Options & Resources (ANCOR) Foundation; the Alliance for Full Participation (AFP) and the Council on Quality and Leadership (CQL), the College of Direct Support and Relias Learning's National Advisory Boards and is also involved with AIEJI, an international organization based in Denmark that promotes the work of social educators. 

 

Andrea Misenheimer

Andrea Johnston Misenheimer | Director of Regulatory Affairs
Cardinal Innovations Healthcare Solutions

Presenting:
Organizational Quality Assurance – Using Outcomes to Influence Change

Andrea Johnston-Misenheimer works as the Director of Regulatory Affairs at Cardinal Innovations Healthcare Solutions, North Carolina’s largest managed care organization and the state’s second largest health plan. She has over 30 years of professional experience in publically funded behavioral health and intellectual and developmental disability service systems. As a health policy professional, Andrea’s innovative approach to public policy and system design has been the driving force behind her success at Cardinal Innovations Healthcare Solutions.

In her current role as the Director of Regulatory Affairs, Andrea is responsible for directing a wide range of health policy, regulatory, and compliance activities which support the operation of the Medicaid §1915 (b)/(c) concurrent waiver system. She was the principle author of the §1915(c) waiver in North Carolina, the first managed LTSS waiver for individuals with intellectual and developmental disabilities in the state. This innovative waiver includes two models of Self-direction and Individual Budgeting methodology.

 

Kerri Melda

Kerri Melda | Former VP of Research & Special Projects
CQL | The Council on Quality and Leadership

Presenting:
CQL’s New Accreditation Options and Online Data System


Kerri Melda, MS is the former Vice President of Research and Product Development at CQL | Council on Quality and Leadership. In this role, Kerri served as a member of the leadership team in identifying new research initiatives for CQL. Kerri also works heavily in the development and ongoing maintenance of CQL’s new online data collection system for Personal Outcome Measures® and Basic Assurances®.

Prior to joining CQL, Kerri Melda served as a Research and Policy Associate at the Human Services Research Institute, a national organization providing research, evaluation and technical assistance to state and federal entities, toward improving the lives of and opportunities for people with disabilities. During her 20 years at HSRI, Kerri's responsibilities included project leadership, policy and statistical analyses, program evaluation and provision of training and technical assistance. More specifically, her work often focused on projects related to family support policy and practice, person-centered funding, self-determination, performance evaluation, and studies assessing the impact of change on service recipients.

Kerri holds a Bachelor’s Degree in Special Education (Indiana University) and Master’s in Public Policy and Administration (University of Oregon). Over her career, Kerri has taught in public schools, held numerous direct support positions, coordinated family support services, conducted research and evaluation, and offered technical assistance at both state and federal levels.

 

Tia Nelis

Tia Nelis | President
SABE | Self-Advocates Becoming Empowered

Presenting:
Quality - It Starts and Ends with the Person
Exercising Rights and Respect


Tia Nelis is the President of the national organization Self Advocates Becoming Empowered (SABE). Tia  founded People First of Illinois, and has successfully promoted people first throughout the state and nationally. She has served as President of People First of Illinois and Naperville, has been honored with the Burton Blatt Award by the Illinois Tash, and the Elizabeth Boggs award from the President’s Committee. Tia has drawn on experiences relating to her own disability in promoting and demonstrating the benefits of empowerment for people with disabilities. Nelis She has wide experience in conducting training and advocating for progressive policies with legislators and public officials.

 

Michelle Sheli Reynolds

Michelle 'Sheli' Reynolds, Ph.D. | Director
Individual Advocacy and Family Support | UMKC-Institute for Human Development, UCEDD

Presenting:
Charting Personal Outcomes Across The LifeCourse

Sheli Reynolds, PhD is Director of Individual Advocacy and Family Support at the UMKC-Institute for Human Development (UCEDD) where she has worked for over 17 years. In this role she is responsible for projects that directly impact the lives of persons with disabilities and their families such as the HRSA Family-to-Family Health Information Center for Missouri, Parent-to-Parent program housed within the Missouri Developmental Disability Resource Center, and HRSA Integrated Community Services and Innovative Models grant initiatives. Nationally she is able to impact state systems in her role as the co-principal investigator on the National Community of Practice on Supports to Families grant from the Administration on Developmental Disabilities in collaboration with National Association on State Developmental Disability Directors. In May 2014 she was appointed to the President’s Committee for People with Intellectual Disabilities (PCPID). Dr. Reynolds’ passion, knowledge, and experience come from growing up as a sibling of a brother with developmental disabilities.

She received her doctorate in Public Administration and Sociology from the University of Missouri, Kansas City with a focus on family support research and policy for families of individuals with disabilities across the lifespan.

 

Drew Smith

Drew Smith | Former Chief Operating Officer
CQL | The Council on Quality and Leadership

Presenting:
Using POM and BA Data to Meet CMS Requirements
De-Mystifying Factor 10:  Using Data for Organizational Improvement 

Drew Smith, MBA is the Director of Research and Data at CQL. In this role, Drew manages and analyzes data collected by CQL and its partners. Drew also serves as a lead consultant on data related projects and state Medicaid initiatives. Drew works with local provider agencies as well as State and Federal government agencies on utilizing data in decision-making. He also manages the CQL Marketing Division.

Drew comes to CQL after several years with the Human Services Research Institute (HSRI) as a Research and Policy Analyst. His work has involved projects related to developing assessment informed resources allocation methodologies, assessing the impacts of service changes and reductions on individuals and families, and statewide strategic planning and gap analyses for developmental disabilities services. Drew also worked with the University of Minnesota as a Contracted Research Fellow on the Residential Information Systems Project (RISP) and the Family Information Systems Project (FISP), collecting, analyzing and interpreting national Medicaid data.

Drew has a Bachelor's Degree in Business Management and Human Resources Management and a Master’s in Business Administration in Healthcare Administration with an emphasis in managed care.

 

Cathy Ficker Terrill

Cathy Ficker Terrill | Former President & CEO
CQL | The Council on Quality and Leadership

Presenting:
Plenary Session, Building Social Capital
Exercising Rights and Respect


Cathy Ficker Terrill, MS is the former President and CEO of CQL | Council on Quality and Leadership. In this role, Cathy served as the ambassador of CQL internationally, oversees the operational components of the organization and develops strategic initiatives for CQL moving forward.

Cathy’s career has included working in government, non-profit organizations, university teaching, advocacy and supporting and mentoring self-advocates. Before joining CQL as President and CEO in January 2013, Cathy was President and CEO of The Institute on Public Policy for People with Disabilities, an Illinois based organization dedicated to providing leadership and technical assistance to drive public policy and promote best practices for individuals with disabilities.

Cathy previously also served as President and CEO of the Ray Graham Association, where she utilized the CQL Personal Outcome Measures® to reinvent a provider agency to become a more community-based, person-centered organization. Ray Graham Association was the first organization to be accredited with both the Quality Measures 2005® and the latest standards, Person-centered Excellence Accreditation.

Cathy has also serves as the Past President of the American Association on Intellectual and Developmental Disabilities (AAIDD), as well as a former President of Illinois TASH, Cathy authored a manual on Consent Issues for Self-Advocates and Direct Care Staff. She was a two term Presidential Appointee to the President’s Committee for People with Intellectual Disabilities (PCPID). For the past 20 years, Cathy has volunteered internationally, helping to create services for people with disabilities in Kosovo, Poland, Russia, Korea, Cyprus, Lithuania, Japan, Saudi Arabia and China.

 

Laura Vegas

Laura Vegas | Assistant Commissioner
TN Department of Intellectual and Developmental Disabilities

Presenting:
State-Level Quality Assurance


Laura Vegas is the Assistant Commissioner of the Tennessee Department of Intellectual and Developmental Disabilities, and also works for CQL as a Quality Enhancement Specialist. She began working in the field in 1992, right out of college when she applied for a program coordinator position at a private non-profit service provider in Tennessee. After 7 years of working in residential, day and employment programs at the service provider, she went to work for the State of Tennessee as a quality assurance surveyor. Laura had the pleasure of being the department's first Director of Accreditation and of heading the efforts to become the first state service delivery network for people with IDD to receive Person Centered Excellence Accreditation from CQL through Network Accreditation. Laura is very passionate about supporting large systems in moving from service system to becoming more person-centered.

Laura continues to provide leadership for the department's efforts to implement their plan for accreditation through CQL in her roles within government. Laura is a certified trainer for Basic Assurances® and Personal Outcome Measures®. She is also recognized as a Certified Quality Analyst by CQL and maintains Inter-rater reliability as a Personal Outcome Measures® interviewer.

 

Liz Weintraub

Liz Weintraub | Quality Enhancement Specialist
CQL | The Council on Quality and Leadership

Presenting:
Quality - It Starts and Ends with the Person

 
Liz Weintraub has a long history of leadership in self advocacy, and has held many board and advisory positions at state and national organizations. In addition to her part-time position with AUCD, Liz also works for CQL, The Council on Quality & Leadership and consults for National Children's Center in Washington, DC. Her work with both of these organizations focuses on improving quality of life for people with disabilities.

Liz is the immediate past chair of the Maryland Developmental Disabilities Council. Liz is a faculty member of The National Leadership Consortium on Developmental Disabilities at the University of Delaware and is the President of the Board of Directors for Shared Support Maryland, a progressive provider organization.

 

Sheryl White-Scott

Sheryl White-Scott | Medical Specialist
Metro DDSO, NYSOPWDD

Presenting:
Improving Health Outcomes

 
Sheryl White-Scott, MD, FACP is the Associate Director of Community Health Services for the Medically Frail at AHRC/New York City and Medical Specialist for the Metro Developmental Disabilities Services in New York, New York. AHRC/New York City is a not for profit, family governed organization, dedicated to enhancing the lives of individuals with intellectual and developmental disabilities and their families. The Metro Developmental Disabilities Services Office of the New York State Office for People with Developmental Disabilities is the state government office responsible for helping people with developmental disabilities live richer and healthier lives in Manhattan and The Bronx.

 

Jeff Williams

Jeff Williams | Director of Quality & Planning
Alabama Department of Mental Health, Division of Developmental Disabilities

Presenting:
State-Level Quality Assurance

Jeff Williams received his B.A. and M.A. from the University of Alabama in Tuscaloosa in the field of Psychology with an emphasis in intellectual and developmental disabilities. He has worked for the Alabama Department of Mental Health since 1988 and is currently the Director of Quality and Planning with the Alabama Department of Mental Health, Division of Developmental Disabilities. He assisted in the closure of three developmental centers in the state in an effort to provide more inclusive supports and services to persons with disabilities in their communities. In his current role, he has supported efforts to provide training and experience to providers in the areas of Social Role Valorization, Person Centered/Directed Planning, and through contractual agreement CQL, The Council on Quality and Leadership, training in the area Basic Assurances® and Personal Outcome Measures®. Most recently Jeff has been involved with Alabama’s ID waiver renewal and approval to include site assessments and transition plan, all of which included the use of CQL’s Basic Assurances® and Personal Outcome Measures®.

 

Cathy Yadamec

Cathy Yadamec | Director of Training & Certification
CQL | The Council on Quality and Leadership

Presenting:
Quality Metrics, Behavioral Health; and the Personal Outcomes Screening Tool (POST)

 

Cathy Yadamec is the Director of Training and Certification for the Council on Quality and Leadership. In this role, Cathy coordinates the training opportunities offered by CQL. She oversees the certification of Personal Outcome Measures® Interviewers and Trainers, and is responsible for developing new training opportunities often customizing it to meet the unique strengths and preferences of individual organizations.

Cathy has experience within CQL and in private and state agencies supporting people with developmental disabilities to have better lives. Cathy has worked diligently to promote personal and organizational change to create a culture of responsiveness and focus on quality as defined by the person. In the 2000’s Cathy worked with CQL as a Project Manager and in the CMS Look-Behind Contract. For 3 years Cathy served as the Manager of Quality Improvement/Quality Enhancement for the Developmental Disability Administration in the District of Columbia, and then returned to CQL as the Project Manager for the Illinois Ligas Outreach Project.

Cathy brings 35 years of well-rounded experience to CQL with strong project management, data, quality assurance and training skills. These skills are match by her ability to meld local experiences with a national perspective. She holds a Bachelor of Arts degree in Education from the University of Missouri and a Masters of Arts degree in Education from the Lindenwood University. Her growing family is very important to her and she relishes the time she spends with her sisters, brothers and especially her great nieces and nephews. She enjoys hiking and spending time wandering around the world.