- SUPPORT SYSTEMS SPECIALIST -
Jen Papouchis is the Support Systems Specialist for CQL | The Council on Quality and Leadership. In this role, Jen coordinates administrative and operational functions for CQL services of accreditation, training, certification, research, and consultation. Through an in-depth knowledge and proficiency in existing and emerging technologies, she is also responsible for identifying, implementing, and maintaining processes to improve both internal efficiencies and external correspondence.
Prior to joining CQL, she was a Training Coordinator at a human services organization in Iowa, where she implemented a new e-Learning system, oversaw survey distribution, scheduled trainings and events, provided technical support involving Office 365, and served as the project manager for the organization’s CQL Accreditation activities. Jen has also worked as an Office Manager and Accounting Clerk at for-profit companies, providing accounting and payroll related services. She has several years of experience supporting adults with disabilities as a Direct Support Professional, as well as supporting children with disabilities as a para-professional.
Jen holds an Associate of Applied Science (AAS) Degree from Hamilton College in Iowa.