October 16th, 2017 - October 19th, 2017

JW Marriott Indianapolis
10 South West Street
Indianapolis, IN 46204

There have been quality conferences throughout the years, introducing self-advocates and provider agencies to the cutting-edge philosophies surrounding human services. They have laid out the important issues involving supports, funding, independence and advocacy. They have described the ideologies of rights and respect, or laid out the concepts of community inclusion. This conference is different.

The 2017 CQL Conference: Blueprint For Person-Centered Practices, puts all those ideas into action. CQL | The Council on Quality and Leadership will be bringing together the experts spanning diverse spheres of human services, not only in principle, but in practice. Attendees will enter with aspirations of transformation, and leave with specific steps to help individual lives, whole organizations and entire systems, evolve.

Join Us At The Conference

Registration

The cost to attend the 2017 CQL Conference through early-bird registration is $300 per attendee. After 8/16/17, the registration rate will increase to $350. You can register online using the conference registration platform, where you will enter in registration information for yourself and potential guests.

Hotel

The 2017 CQL Conference is being held at the JW Marriott Indianapolis, located in downtown Indianapolis, Indiana. CQL has secured a block of rooms at a discounted rate, for $215 per night. Space is limited, so please be sure to reserve your hotel room as soon as possible to ensure that a room at the discounted rate is available.

Sponsorship And Exhibiting

CQL is extremely grateful to the sponsors and exhibitors who are supporting the 2017 CQL Conference: Blueprint For Person-Centered Practices. Along with learning more about them at the conference, you can browse the listing of sponsors and exhibitors below, and find out additional information about their products, services, and offerings.

Transportation

There are many transportation options between Indianapolis International Airport (IND) and the hotel. The JW Marriott Indianapolis is only a 13 minute drive from the airport, and attendees can use a shuttle, taxi, rental car, or various ride-sharing apps for transportation needs. The hotel does not offer a shuttle service.

Keynote Presenters

Mary Lee Fay

Executive Director

Mary Lee Fay is the Executive Director with the National Association of State Directors of Developmental Disabilities Services (NASDDDS). Her main focus is working with states to create sustainable systems that will fully engage people with intellectual and developmental disabilities.

Mary Lee Fay

Executive Director

DeAmon Harges

'Roving Listener'

DeAmon is a co-founder of Tesserae Learning Community. The bulk of DeAmon’s work is based on the principles and practices of the Asset-Based Community Development Institute (ABCD) that brings neighbors and institutions together to discover the power of being a good neighbor.

DeAmon Harges

'Roving Listener'

Dave Hingsburger

Director of Clinical and Educational Services

Dave is the Director of Clinical and Educational Services for Vita Community Living Services. He has worked for over 40 years with people who have intellectual disabilities. Dave has also helped develop curriculum, and is an author of several assessment measures and several books..

Dave Hingsburger

Director of Clinical and Educational Services

William E. Kiernan

Dean, School for Global Inclusion and Social Development Director, Institute for Community Inclusion

William E. Kiernan is the Dean of the School for Global Inclusion and Social Development at the University of Massachusetts Boston. He is also the Director of the Institute for Community Inclusion, a University Center for Excellence in Developmental Disabilities.

William E. Kiernan

Dean, School for Global Inclusion and Social Development Director, Institute for Community Inclusion

Peter Leidy

Consultant, Trainer, Speaker

Peter is an international consultant, facilitator, listener, learner, improviser, and speaker who focuses on personalized supports and community membership for people with disabilities. He also writes and sings songs about human serviceland and those who find themselves connected to it.

Peter Leidy

Consultant, Trainer, Speaker

Conference Schedule

Monday October 16th, 2017

3:00pm – 5:00pm | Registration

5:00pm – 6:00pm | Cocktail & Appetizer Reception

Tuesday October 17th, 2017

8:00am – 9:00am | Registration & Breakfast

9:00am – 9:30am | Welcome Address

9:30am – 10:30am | Panel Discussion

Person-Centered Planning

Self-advocate leaders will discuss the importance of defining and measuring quality from the perspective of the person receiving services. They will focus on key quality-of-life areas such as exercising individual rights and balancing risk-taking with responsibility.

10:30am – 10:45pm | Exhibitor Break

10:45am – 11:45am | Breakout Sessions

  • The Emerging Roles And Expectations Of The Direct Support Workforce
  • Enhancing Outcomes Through Integrated Care Partnerships
  • Supporting True Transformation Through State-Wide Initiatives
  • PORTAL: CQL’s New Data System

11:45am – 12:00pm | Exhibitor Break

12:00pm – 1:15pm | Lunch (on your own)

1:15pm – 2:15pm | Keynote Address

ACCEPT EVERY OFFER! A New Way of Working Together to Build Community, Embrace Change, and Boost Morale
Peter Leidy

One of the rules of improv comedy (yes, improv has rules…) is to accept every offer. Bringing the benefits of improv into team meetings, person-centered planning meetings, and family conversations is NOT about comedy. (Although it can be fun!) This keynote will provide specific takeaways, including generating more creative ideas in less time, moving closer to desired outcomes, deepening listening skills, increasing engagement and motivation of stakeholders, approaching change differently (whether required, desired, or both).

2:15pm – 2:30pm | Exhibitor Break

2:30pm – 3:30pm | Breakout Sessions

  • An Innovative Sex Ed Curriculum For Persons With Disabilities
  • Community Living And Relationship-Building: Lessons from Canada
  • The Person-Centered Workplace – Empowering People, Changing Lives
  • Cultivating Compassion and Reducing Stress

3:30pm – 3:45pm | Exhibitor Break

3:45pm – 4:45pm | Keynote Address

Rumors, Tea Leaves, and Current Realities
Mary Lee Fay

What are the most recent updates on Federal activities around Medicaid and Home and Community Based Services Rules? Find out how states are approaching the HCBS Settings Rule and how they are connecting it on the ground to Person Centered Planning and Quality Outcome Measurement.

Wedesday October 18th, 2017

8:00am – 9:00am | Breakfast

9:00am – 10:00am | Keynote Address

Community As It Is: Meeting The Real Challenge
Dave Hingsburger

Recent research shows that the community living experience for people with intellectual disabilities is fraught with dangers and obstacles that we may not have fully anticipated. This session will look at what the research tells us about what it means to be disabled in the community and what we can do to fully prepare people to fully participate and feel at home in their own communities.

10:00am – 10:15pm | Exhibitor Break

10:15am – 11:15am | Breakout Sessions

  • Disability Ally Initiative
  • Supported Decision-Making: Update On U.S. Trends And Best Practices
  • The First Hello: Making Community for People With Disabilities, Part 1
  • Quality Assurances vs. Person-Centered Excellence: CQL Accreditation Models Demystified

11:15am – 11:30am | Exhibitor Break

11:30am – 1:00pm | Lunch & Awards of Excellence Ceremony

1:00pm – 2:00pm | Keynote Address

Employment Practices and the Changing Landscape
William Kiernan

Chelsea, an advocate from Tennessee says, “People want jobs, not to just sit around and be bored all day.” It’s no surprise that people want jobs, but what factors are affecting people’s access to gainful employment and career opportunities? In light of new CMS Home and Community-Based Services Settings Regulations, Olmstead Employment First initiatives, as well as the wishes of persons with disabilities, there are a range of environmental influences that significantly impact employment. Dr. William Kiernan will discuss the current labor market changes, the need for innovation in the employment arena, and changes that could mean people will not only want jobs, but get jobs.

2:00pm – 2:15pm | Exhibitor Break

2:15pm – 3:15pm | Breakout Sessions

  • Gauging Progress Through A Person-Centered Organizational Assessment
  • Human Rights, Civil Rights, Disability Rights: The Same Thing Really?
  • Community-Based Employment: Transformation Through Personal Outcome Measures®
  • The First Hello: Making Community for People With Disabilities, Part 2

3:15pm – 3:30pm | Exhibitor Break

3:30pm – 4:30pm | Breakout Sessions

  • An Interdisciplinary Approach To Person-Centered End Of Life Care
  • Changing The Culture: From Program-Focused To Person-Centered And Person-Directed
  • Wellness Through Activity And Technology
  • Personal Outcome Measures® – The Nitty Gritty of Decision-Making & New Certification Requirements

4:30pm – 4:45pm | Exhibitor Break

4:45pm – 5:30pm | Panel Discussion

Person-Centered Technology & How To Implement It
Suzy Davis, Duane Tempel

In this panel, Night Owl Support Systems, LLC (NOSS) and I Am Boundless share how they help people utilize
technology. NOSS details how agencies can tailor Remote Supports to each person, offering strategies to
achieve desired outcomes and relieve some workforce shortage issues. I Am Boundless lays out the technology
used by people they support, discusses progress, and shares ideas about how this can be applied for all people.

Thursday October 19th, 2017

8:00am – 9:00am | Breakfast

9:00am – 10:00am | Keynote Address

“No One Let’s Us Do Anything”
DeAmon Harges

Building a fabric of belonging is only possible when every gift counts. The way to make room for that is to cultivate a structure of belonging where all citizens contribute. DeAmon Harges digs deeper into how all citizens can and do contribute, along with how agencies can advance those efforts. He will also share the steps human service providers can take to embrace, establish, and sustain that structure of belonging.

10:00am – 10:15pm | Exhibitor Break

10:15am – 11:15am | Breakout Sessions

  • Data: The Foundation For Your Strategic Plan
  • Dignity Of Risk And Duty Of Care
  • Person-Centered Training Practices For Person-Centered Outcomes
  • New CQL Tool: Rights Conversation Cards

11:15am – 11:30am | Exhibitor Break

11:30am – 12:30pm | Lunch & Raffle Prizes

Breakout Sessions

Dozens of presenters are offering breakout sessions that cover a wide range of critical topics affecting human service providers and governmental agencies.

Full Descriptions
  • Person-Centered Training Practices For Person-Centered Outcomes
  • Supported Decision-Making: Update On U.S. Trends And Best Practice
  • Community-Based Employment: Transformation Through Personal Outcome Measures®
  • Gauging Progress Through A Person-Centered Organizational Assessment
  • Dignity Of Risk And Duty Of Care
  • PORTAL: CQL’s New Data System
  • An Interdisciplinary Approach To Person-Centered End Of Life Care
  • Human Rights, Civil Rights, Disability Rights: The Same Thing Really?
  • The Emerging Roles And Expectations Of The Direct Support Workforce: Understanding The Code Of Ethics
  • Quality Assurances vs. Person-Centered Excellence: What’s the Difference? CQL Accreditation Models Demystified
  • New CQL Tool: Rights Conversation Cards
  • Changing The Culture: From Program-Focused To Person-Centered And Person-Directed
  • Wellness Through Activity And Technology
  • Community Living And Relationship-Building: Lessons from Canada
  • Data: The Foundation For Your Strategic Plan
  • Disability Ally Initiative
  • Supporting True Transformation Through State-Wide Initiatives
  • An Innovative Sex Ed Curriculum For Persons With Disabilities
  • The First Hello: Making Community For People With Disabilities, Part 1 & 2
  • Enhancing Outcomes Through Integrated Care Partnerships
  • Personal Outcome Measures® – The Nitty Gritty of Decision-Making & New Certification Requirements
  • The Person-Centered Workplace – Empowering People, Changing Lives
  • Cultivating Compassion and Reducing Stress

2017 CQL Awards of Excellence Recipients

Beckie Amidon Austin

Beckie Amidon Austin is empowering people to attain their individual outcomes, goals, and dreams. She is instrumental in reinforcing the person-centered concept as well as enthusiastically promoting the Personal Outcome Measures®.

Core Services Of Northeast Tennessee

Core Services implemented a rights restriction review process that has reduced the number of restrictions in people’s lives by 40% in one year. The assessment tool starts with the person’s view of the restrictive measure, and has resulted in people having more control in their lives.

Lucy Lund

Lucy Lund, Executive Director of the Self-Directed Services Department, has been solely responsible for creating systems, platforms, processes, and expectations that focus on what really matters for each person supported in residential services.

Community Living Upper Ottawa Valley

Community Living Upper Ottawa Valley (CLUOV) has been committed to using Personal Outcome Measures® for the past two decades. CLUOV has made a commitment to move away from segregated living options and programs to authentic inclusive living environments in the community.

The Paul Nigra Center

The Paul Nigra Center brings together individuals with disabilities with the greater community so that all may share and experience the arts in an integrated setting. Their community-based facility is open to people of all ages and abilities.

Conference Silver Sponsors

We would like to share our deep gratitude to the following sponsors for their support of The 2017 CQL Conference.

NADSP

NADSP is a national non-profit whose mission is to elevate the status of direct support professionals.

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NADSP

Therap Services, LLC

Therap Services, LLC. provides an integrated solution for documentation, reporting and communication needs.

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Therap Services, LLC

Conference Exhibitors +

DirectCourse

The DirectCourse online curricula is designed to train the direct service workforce that supports persons with disabilities.

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DirectCourse

ANCOR

ANCOR is a national trade association representing 1,600+ private community providers of services to people with disabilities.

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ANCOR

High Tide Press

High Tide Press publishes books and media on Positive Organizational Culture, Leadership, and developmental disabilities.

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High Tide Press

HRST

HRST is the most widely used and validated health risk screening instrument of its kind for people with disabilities.

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HRST

Annkissam

Since 2007, Annkissam has been helping people who are aging or have disabilities thrive in their homes and communities.

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Annkissam

NACBHDD

As the national voice for county and local behavioral health and DD authorities, NACBHDD provides education, policy analysis, and advocacy.

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NACBHDD

Conference Exhibitors

  • QBS, Inc.
  • Next Chapter Book Club
  • SureCheckUSA
  • SimplyHome, LLC