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What Really Matters

For more than 40 years CQL has been a leader in working with human service organizations and systems to continuously define, measure and improve the quality of life of all people. Services that are person-centered  ...  that support each person to live his or her own life - to plan, to contribute, to participate, to choose; and to be respected and valued is WHAT REALLY MATTERS.  CQL offers consultation, accreditation, training and certification services to organizations and systems that share our vision of dignity, opportunity and community for all people.

Get to Know CQL

First PCE Accredited Organization in Manitoba, Canada

 We have interviewed Leanne Fenez, Director, St.Amant Inc. Community Residential Program on her expe... More >

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Check out Jim Gardner's Blog

 Dr. Gardner is a nationally recognized leader in the application of quality improvement methods to... More >

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Visit Our Video Library

Hear discussions on important topics in person centered services and view animated informational vid... More >

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Real Life Stories

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Publications for Purchase 

Click here to purchase publications for your organization's journey toward person-centered excellence.

Complimentary Publications 

Click here to download valuable resources.

Join CQL's eCommunity 

Click here to join CQL's eCommunity - an online community made up of support professionals, self-advocates, provider organizations and thought leaders in the human services field whose shared vision is community inclusion, dignity and quality of life for people.

    Get to What Really Matters

    The CQL Focus Forum

    Person-centered service excellenceMore >


    Certified Quality Analyst

    Becoming a Certified Quality Analyst provides the skills you need to help y... More >


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    News & Events

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